How Can We Help?
We believe in making things clear and simple. Explore our answers to common questions below. If you don't find what you're looking for, our team is always here to chat.
How is Polaris's Generative AI service different from a traditional production house?
The key differences are speed, scale, and cost-effectiveness. We can create high-quality content in a fraction of the time, produce hundreds or thousands of variations for A/B testing, and do it all at a more cost-effective price point without the need for a physical studio or large production team.
What types of businesses are your services suitable for?
Our services are designed to be flexible and are suitable for a wide range of industries. Whether you're in Real Estate, Architecture, Fashion (Virtual Try-on), E-commerce (Shopee), Marketing Agencies, Event Production (Stage Visuals), or any business that needs high-quality content to grow, we have a solution for you.
How can AI-generated images and videos help my business?
AI helps you in several key ways: • Create Limitless Content: Generate numerous variations for campaign A/B testing. • Save Time & Budget: Reduce the need for large-scale photoshoots and production teams. • Maintain Brand Standards: Consistently create beautiful content that aligns with your brand identity. • Increase Conversions: Help customers visualize products more clearly, leading to faster purchasing decisions.
We accept all major credit cards, PayPal, and Apple Pay for your convenience. Yes, once your order ships, you'll receive a tracking number via email. Yes, we have a rewards program where you can earn points for every purchase.
We create custom-trained models for our clients. By providing us with your existing brand assets—such as logos, product shots, and brand identity guidelines—our AI learns your unique visual language, ensuring that all generated content is perfectly on-brand.
Our Starter package is designed for a single project or for testing a specific product, making it ideal for new campaigns. The Growth package offers a higher volume of assets and is designed for ongoing marketing needs across multiple channels, including social media and paid advertising. Our Enterprise tier is for fully custom, large-scale projects.
No technical skills are required! All we need from you are your basic brand assets (like logos, product photos) and a clear brief or concept of what you want to achieve. Our team will guide you through the rest of our simple process.
Of course. Our workflow includes a dedicated "Review & Refinement" stage where you can provide feedback. We collaborate with you to ensure the final result perfectly matches your vision.
Turnaround time varies depending on the project's complexity. A general estimate is: Basic Image Generation: Approx. 5-7 business days. Basic Motion Video: Approx. 7-14 business days. Custom 3D Animation: Approx. 14+ business days.
Yes. Scalability is one of the core strengths of our AI platform. We are fully equipped to handle high-volume projects, delivering hundreds or even thousands of unique assets for large-scale campaigns, something that is challenging for traditional production methods.
You, the client, own it 100%. Upon final delivery and payment, you receive full commercial rights to use all generated assets across all your platforms without any further obligations.
Absolutely. We treat all client materials and project details with the strictest confidentiality. Your assets are used exclusively for the purpose of creating content for your project and will never be shared or used elsewhere.